Public Water Partners

WATERFORD, CT · New London County

NEW LONDON DEPT. OF PUBLIC UTILITIES Water System

Consumer Confidence Report status

NEW LONDON DEPT. OF PUBLIC UTILITIES must publish a Consumer Confidence Report — the annual drinking water quality report covering calendar year 2026 — by July 1, 2027.

As of August 1, 2026, EPA's federal records show no open violations for NEW LONDON DEPT. OF PUBLIC UTILITIES.

Data sourced from the EPA ECHO database (SDWA bulk download), last refreshed August 1, 2026. This is a record-keeping and public-information tool — it does not replace Connecticut’s official records. Always confirm current status with Connecticut before making decisions based on this information.

System facts

System ID (PWSID)
CT0950011
System type
Community Water System
Population served
27,620
Service connections
7,027
Ownership
local government
Water source
surface water (rivers, lakes, or reservoirs)

NEW LONDON DEPT. OF PUBLIC UTILITIES is among the 24 largest community water systems in Connecticut, serving 27,620 people from surface water.

As of August 1, 2026, its federal record holds 60 entries between 2002 and 2025, all of which EPA lists as closed.

Of the 60, 47 are monitoring and reporting requirements — the category that accounts for about four in five of all violations in EPA's national dataset — rather than findings about the water itself. The record involves volatile organic chemicals, the Consumer Confidence Rule, and the Stage 1 Disinfectants and Disinfection Byproducts Rule.

Violation history

  • Consumer Confidence Report Complete Failure to Report

    —

    Consumer Confidence Rule

    July 1, 2025 – August 7, 2025

    Resolved

  • Consumer Confidence Report Complete Failure to Report

    —

    Consumer Confidence Rule

    July 1, 2024 – July 8, 2024

    Resolved

  • Consumer Confidence Report Complete Failure to Report

    —

    Consumer Confidence Rule

    July 1, 2023 – July 25, 2023

    Resolved

  • Lead Consumer Notice

    —

    Lead and Copper Rule

    December 30, 2020 – February 5, 2021

    Resolved

  • Consumer Confidence Report Inadequate Reporting

    —

    Consumer Confidence Rule

    August 10, 2017 – September 1, 2017

    Resolved

  • Consumer Confidence Report Complete Failure to Report

    —

    Consumer Confidence Rule

    July 1, 2017 – September 8, 2017

    Resolved

  • Monitoring, Source Water (LT2)

    —

    Turbidity

    February 1, 2017 – February 28, 2017

    Resolved

  • Monitoring, Source Water (LT2)

    —

    E. COLI

    February 1, 2017 – February 28, 2017

    Resolved

  • Monitoring, Source Water (LT2)

    —

    Cryptosporidium

    February 1, 2017 – February 28, 2017

    Resolved

  • Monitoring, Source Water (LT2)

    —

    Turbidity

    December 1, 2016 – December 31, 2016

    Resolved

  • Monitoring, Source Water (LT2)

    —

    E. COLI

    December 1, 2016 – December 31, 2016

    Resolved

  • Monitoring, Source Water (LT2)

    —

    E. COLI

    November 1, 2016 – November 30, 2016

    Resolved

  • Monitoring, Source Water (LT2)

    —

    Turbidity

    November 1, 2016 – November 30, 2016

    Resolved

  • Monitoring, Routine Minor (TCR)

    —

    Coliform (TCR)

    April 1, 2015 – April 30, 2015

    Resolved

  • Consumer Confidence Report Complete Failure to Report

    —

    Consumer Confidence Rule

    July 1, 2009 – July 9, 2009

    Resolved

  • Consumer Confidence Report Inadequate Reporting

    —

    Consumer Confidence Rule

    August 10, 2008 – December 9, 2008

    Resolved

  • Consumer Confidence Report Complete Failure to Report

    —

    Consumer Confidence Rule

    July 1, 2008 – December 9, 2008

    Resolved

  • Monitoring, Routine Minor (TCR)

    —

    Coliform (TCR)

    September 1, 2007 – September 30, 2007

    Resolved

  • Monitoring, Routine Minor (TCR)

    —

    Coliform (TCR)

    August 1, 2007 – August 31, 2007

    Resolved

  • Monitoring of Treatment (SWTR-Filter)

    —

    Surface Water Treatment Rule

    August 1, 2007 – August 31, 2007

    Resolved

  • Monitoring and Reporting (DBP)

    —

    Chlorine

    July 1, 2007 – September 30, 2007

    Archived

  • Consumer Confidence Report Inadequate Reporting

    —

    Consumer Confidence Rule

    August 10, 2006 – October 23, 2006

    Resolved

  • Monitoring, Routine Minor (TCR)

    —

    Coliform (TCR)

    November 1, 2005 – November 30, 2005

    Resolved

  • Monitoring and Reporting (DBP)

    —

    TTHM

    October 1, 2005 – December 31, 2005

    Resolved

  • Monitoring and Reporting (DBP)

    —

    Chlorine

    October 1, 2005 – December 31, 2005

    Resolved

  • Monitoring and Reporting (DBP)

    —

    Total Haloacetic Acids (HAA5)

    October 1, 2005 – December 31, 2005

    Resolved

  • Consumer Confidence Report Inadequate Reporting

    —

    Consumer Confidence Rule

    August 10, 2005 – November 28, 2005

    Resolved

  • Monitoring and Reporting (DBP)

    —

    TTHM

    July 1, 2005 – September 30, 2005

    Resolved

  • Consumer Confidence Report Complete Failure to Report

    —

    Consumer Confidence Rule

    July 1, 2005 – November 28, 2005

    Resolved

  • Monitoring and Reporting (DBP)

    —

    Total Haloacetic Acids (HAA5)

    July 1, 2005 – September 30, 2005

    Resolved

  • Consumer Confidence Report Inadequate Reporting

    —

    Consumer Confidence Rule

    August 10, 2004 – November 5, 2004

    Resolved

  • Monitoring and Reporting (DBP)

    —

    Total Haloacetic Acids (HAA5)

    July 1, 2004 – September 30, 2004

    Resolved

  • Monitoring and Reporting (DBP)

    —

    TTHM

    July 1, 2004 – September 30, 2004

    Resolved

  • Consumer Confidence Report Complete Failure to Report

    —

    Consumer Confidence Rule

    July 1, 2004 – November 5, 2004

    Resolved

  • Monitoring, Regular

    —

    1,2-Dichloropropane

    January 1, 2004 – December 31, 2004

    Resolved

  • Monitoring, Regular

    —

    Carbon tetrachloride

    January 1, 2004 – December 31, 2004

    Resolved

  • Monitoring, Regular

    —

    trans-1,2-Dichloroethylene

    January 1, 2004 – December 31, 2004

    Resolved

  • Monitoring, Regular

    —

    1,1-Dichloroethylene

    January 1, 2004 – December 31, 2004

    Resolved

  • Monitoring, Regular

    —

    Vinyl chloride

    January 1, 2004 – December 31, 2004

    Resolved

  • Monitoring, Regular

    —

    DICHLOROMETHANE

    January 1, 2004 – December 31, 2004

    Resolved

  • Monitoring, Regular

    —

    cis-1,2-Dichloroethylene

    January 1, 2004 – December 31, 2004

    Resolved

  • Monitoring, Regular

    —

    1,2,4-Trichlorobenzene

    January 1, 2004 – December 31, 2004

    Resolved

  • Monitoring, Regular

    —

    Nitrite

    January 1, 2004 – December 31, 2004

    Resolved

  • Monitoring, Regular

    —

    Nitrate

    January 1, 2004 – December 31, 2004

    Resolved

  • Monitoring, Regular

    —

    Selenium

    January 1, 2004 – December 31, 2004

    Resolved

  • Monitoring, Regular

    —

    Antimony, Total

    January 1, 2004 – December 31, 2004

    Resolved

  • Monitoring, Regular

    —

    Nickel

    January 1, 2004 – December 31, 2004

    Resolved

  • Monitoring, Regular

    —

    Mercury

    January 1, 2004 – December 31, 2004

    Resolved

  • Monitoring, Regular

    —

    Fluoride

    January 1, 2004 – December 31, 2004

    Resolved

  • Monitoring, Regular

    —

    Barium

    January 1, 2004 – December 31, 2004

    Resolved

  • Monitoring and Reporting (DBP)

    —

    Total Haloacetic Acids (HAA5)

    January 1, 2004 – March 31, 2004

    Resolved

  • Monitoring, Regular

    —

    Styrene

    January 1, 2004 – December 31, 2004

    Resolved

  • Monitoring, Regular

    —

    Toluene

    January 1, 2004 – December 31, 2004

    Resolved

  • Monitoring, Regular

    —

    Benzene

    January 1, 2004 – December 31, 2004

    Resolved

  • Monitoring, Regular

    —

    CHLOROBENZENE

    January 1, 2004 – December 31, 2004

    Resolved

  • Monitoring, Regular

    —

    Tetrachloroethylene

    January 1, 2004 – December 31, 2004

    Resolved

  • Monitoring, Regular

    —

    Trichloroethylene

    January 1, 2004 – December 31, 2004

    Resolved

  • Monitoring, Regular

    —

    Ethylbenzene

    January 1, 2004 – December 31, 2004

    Resolved

  • Monitoring and Reporting (FBRR)

    —

    Filter Backwash Rule

    December 8, 2003 – November 12, 2004

    Resolved

  • Monitoring, Routine Minor (TCR)

    —

    Coliform (TCR)

    September 1, 2002 – September 30, 2002

    Resolved

Resolved addressed and confirmed by the stateArchived closed in EPA's records (typically due to age or a data correction)

Enforcement actions

Common questions

Is NEW LONDON DEPT. OF PUBLIC UTILITIES required to publish a Consumer Confidence Report?

Yes. NEW LONDON DEPT. OF PUBLIC UTILITIES is a community water system, and federal rules (40 CFR 141 Subpart O) require every community water system to publish a Consumer Confidence Report each year.

When is NEW LONDON DEPT. OF PUBLIC UTILITIES’s next Consumer Confidence Report due?

NEW LONDON DEPT. OF PUBLIC UTILITIES’s next Consumer Confidence Report is due by July 1, 2027. The report covers calendar year 2026.

Does NEW LONDON DEPT. OF PUBLIC UTILITIES have any open drinking water violations on record?

As of August 1, 2026, EPA's federal records show no open violations for NEW LONDON DEPT. OF PUBLIC UTILITIES.

What is a Consumer Confidence Report?

A Consumer Confidence Report (CCR) is the annual drinking water quality report that community water systems must provide to the people they serve. It lists the contaminants detected in the system’s water during the year, where the water comes from, and how the results compare with federal limits. EPA’s revised CCR rule takes effect January 1, 2027, and the first reports in the new format are due July 1, 2027.

Contact

PALMERONE, DEREK N

860-405-6475

WATERFORD, CT 05385