WATERFORD, CT · New London County

NEW LONDON DEPT. OF PUBLIC UTILITIES Water System

Current status

No open violations on record as of July 4, 2026.

This system's next federally required Consumer Confidence Report is due July 1, 2027, under the EPA's revised reporting rule.

Data sourced from the EPA ECHO database (SDWA bulk download), last refreshed July 4, 2026. This is a record-keeping and public-information tool — it does not replace Connecticut’s official records. Always confirm current status with Connecticut before making decisions based on this information.

System facts

System ID (PWSID): CT0950011
System type: Community Water System
Population served: 27,620
Service connections: 7,027
Ownership: local government
Water source: surface water (rivers, lakes, or reservoirs)

Violation history

Consumer Confidence Report Complete Failure to Report
—
Consumer Confidence Rule
July 1, 2025 – August 7, 2025
Resolved
Consumer Confidence Report Complete Failure to Report
—
Consumer Confidence Rule
July 1, 2024 – July 8, 2024
Resolved
Consumer Confidence Report Complete Failure to Report
—
Consumer Confidence Rule
July 1, 2023 – July 25, 2023
Resolved
Lead Consumer Notice
—
Lead and Copper Rule
December 30, 2020 – February 5, 2021
Resolved
Consumer Confidence Report Inadequate Reporting
—
Consumer Confidence Rule
August 10, 2017 – September 1, 2017
Resolved
Consumer Confidence Report Complete Failure to Report
—
Consumer Confidence Rule
July 1, 2017 – September 8, 2017
Resolved
Monitoring, Source Water (LT2)
—
Cryptosporidium
February 1, 2017 – February 28, 2017
Resolved
Monitoring, Source Water (LT2)
—
E. COLI
February 1, 2017 – February 28, 2017
Resolved
Monitoring, Source Water (LT2)
—
Turbidity
February 1, 2017 – February 28, 2017
Resolved
Monitoring, Source Water (LT2)
—
Turbidity
December 1, 2016 – December 31, 2016
Resolved
Monitoring, Source Water (LT2)
—
E. COLI
December 1, 2016 – December 31, 2016
Resolved
Monitoring, Source Water (LT2)
—
E. COLI
November 1, 2016 – November 30, 2016
Resolved
Monitoring, Source Water (LT2)
—
Turbidity
November 1, 2016 – November 30, 2016
Resolved
Monitoring, Routine Minor (TCR)
—
Coliform (TCR)
April 1, 2015 – April 30, 2015
Resolved
Consumer Confidence Report Complete Failure to Report
—
Consumer Confidence Rule
July 1, 2009 – July 9, 2009
Resolved
Consumer Confidence Report Inadequate Reporting
—
Consumer Confidence Rule
August 10, 2008 – December 9, 2008
Resolved
Consumer Confidence Report Complete Failure to Report
—
Consumer Confidence Rule
July 1, 2008 – December 9, 2008
Resolved
Monitoring, Routine Minor (TCR)
—
Coliform (TCR)
September 1, 2007 – September 30, 2007
Resolved
Monitoring of Treatment (SWTR-Filter)
—
Surface Water Treatment Rule
August 1, 2007 – August 31, 2007
Resolved
Monitoring, Routine Minor (TCR)
—
Coliform (TCR)
August 1, 2007 – August 31, 2007
Resolved
Monitoring and Reporting (DBP)
—
Chlorine
July 1, 2007 – September 30, 2007
Archived
Monitoring, Routine Minor (TCR)
—
Coliform (TCR)
November 1, 2005 – November 30, 2005
Resolved
Monitoring of Treatment (SWTR-Filter)
—
Surface Water Treatment Rule
November 1, 2005 – November 30, 2005
Resolved
Monitoring and Reporting (DBP)
—
Total Haloacetic Acids (HAA5)
October 1, 2005 – December 31, 2005
Resolved
Monitoring and Reporting (DBP)
—
Chlorine
October 1, 2005 – December 31, 2005
Resolved
Monitoring and Reporting (DBP)
—
TTHM
October 1, 2005 – December 31, 2005
Resolved
Consumer Confidence Report Inadequate Reporting
—
Consumer Confidence Rule
August 10, 2005 – November 28, 2005
Resolved
Consumer Confidence Report Complete Failure to Report
—
Consumer Confidence Rule
July 1, 2005 – November 28, 2005
Resolved
Monitoring and Reporting (DBP)
—
TTHM
July 1, 2005 – September 30, 2005
Resolved
Monitoring and Reporting (DBP)
—
Total Haloacetic Acids (HAA5)
July 1, 2005 – September 30, 2005
Resolved
Monitoring and Reporting (DBP)
—
TTHM
April 1, 2005 – June 30, 2005
Resolved
Monitoring and Reporting (DBP)
—
Total Haloacetic Acids (HAA5)
October 1, 2004 – December 31, 2004
Resolved
Consumer Confidence Report Inadequate Reporting
—
Consumer Confidence Rule
August 10, 2004 – November 5, 2004
Resolved
Monitoring and Reporting (DBP)
—
Total Haloacetic Acids (HAA5)
July 1, 2004 – September 30, 2004
Resolved
Consumer Confidence Report Complete Failure to Report
—
Consumer Confidence Rule
July 1, 2004 – November 5, 2004
Resolved
Monitoring, Regular
—
1,1,1-Trichloroethane
January 1, 2004 – December 31, 2004
Resolved
Monitoring, Regular
—
trans-1,2-Dichloroethylene
January 1, 2004 – December 31, 2004
Resolved
Monitoring, Regular
—
Vinyl chloride
January 1, 2004 – December 31, 2004
Resolved
Monitoring, Regular
—
o-Dichlorobenzene
January 1, 2004 – December 31, 2004
Resolved
Monitoring, Regular
—
DICHLOROMETHANE
January 1, 2004 – December 31, 2004
Resolved
Monitoring, Regular
—
cis-1,2-Dichloroethylene
January 1, 2004 – December 31, 2004
Resolved
Monitoring, Regular
—
1,2,4-Trichlorobenzene
January 1, 2004 – December 31, 2004
Resolved
Monitoring, Regular
—
Nitrite
January 1, 2004 – December 31, 2004
Resolved
Monitoring, Regular
—
Nitrate
January 1, 2004 – December 31, 2004
Resolved
Monitoring, Regular
—
Selenium
January 1, 2004 – December 31, 2004
Resolved
Monitoring, Regular
—
Beryllium, Total
January 1, 2004 – December 31, 2004
Resolved
Monitoring, Regular
—
Antimony, Total
January 1, 2004 – December 31, 2004
Resolved
Monitoring, Regular
—
Nickel
January 1, 2004 – December 31, 2004
Resolved
Monitoring, Regular
—
Arsenic
January 1, 2004 – December 31, 2004
Resolved
Monitoring and Reporting (DBP)
—
Total Haloacetic Acids (HAA5)
January 1, 2004 – March 31, 2004
Resolved
Monitoring, Regular
—
Styrene
January 1, 2004 – December 31, 2004
Resolved
Monitoring, Regular
—
Ethylbenzene
January 1, 2004 – December 31, 2004
Resolved
Monitoring, Regular
—
Toluene
January 1, 2004 – December 31, 2004
Resolved
Monitoring, Regular
—
Benzene
January 1, 2004 – December 31, 2004
Resolved
Monitoring, Regular
—
Tetrachloroethylene
January 1, 2004 – December 31, 2004
Resolved
Monitoring, Regular
—
Trichloroethylene
January 1, 2004 – December 31, 2004
Resolved
Monitoring, Regular
—
1,2-Dichloropropane
January 1, 2004 – December 31, 2004
Resolved
Monitoring and Reporting (FBRR)
—
Filter Backwash Rule
December 8, 2003 – November 12, 2004
Resolved
Monitoring, Routine Minor (TCR)
—
Coliform (TCR)
September 1, 2002 – September 30, 2002
Resolved

Resolved addressed and confirmed by the stateArchived closed in EPA's records (typically due to age or a data correction)

Period	Violation	Contaminant / rule	Health-based	Status
July 1, 2025 – August 7, 2025	Consumer Confidence Report Complete Failure to Report	Consumer Confidence Rule	—	Resolved
July 1, 2024 – July 8, 2024	Consumer Confidence Report Complete Failure to Report	Consumer Confidence Rule	—	Resolved
July 1, 2023 – July 25, 2023	Consumer Confidence Report Complete Failure to Report	Consumer Confidence Rule	—	Resolved
December 30, 2020 – February 5, 2021	Lead Consumer Notice	Lead and Copper Rule	—	Resolved
August 10, 2017 – September 1, 2017	Consumer Confidence Report Inadequate Reporting	Consumer Confidence Rule	—	Resolved
July 1, 2017 – September 8, 2017	Consumer Confidence Report Complete Failure to Report	Consumer Confidence Rule	—	Resolved
February 1, 2017 – February 28, 2017	Monitoring, Source Water (LT2)	Cryptosporidium	—	Resolved
February 1, 2017 – February 28, 2017	Monitoring, Source Water (LT2)	E. COLI	—	Resolved
February 1, 2017 – February 28, 2017	Monitoring, Source Water (LT2)	Turbidity	—	Resolved
December 1, 2016 – December 31, 2016	Monitoring, Source Water (LT2)	Turbidity	—	Resolved
December 1, 2016 – December 31, 2016	Monitoring, Source Water (LT2)	E. COLI	—	Resolved
November 1, 2016 – November 30, 2016	Monitoring, Source Water (LT2)	E. COLI	—	Resolved
November 1, 2016 – November 30, 2016	Monitoring, Source Water (LT2)	Turbidity	—	Resolved
April 1, 2015 – April 30, 2015	Monitoring, Routine Minor (TCR)	Coliform (TCR)	—	Resolved
July 1, 2009 – July 9, 2009	Consumer Confidence Report Complete Failure to Report	Consumer Confidence Rule	—	Resolved
August 10, 2008 – December 9, 2008	Consumer Confidence Report Inadequate Reporting	Consumer Confidence Rule	—	Resolved
July 1, 2008 – December 9, 2008	Consumer Confidence Report Complete Failure to Report	Consumer Confidence Rule	—	Resolved
September 1, 2007 – September 30, 2007	Monitoring, Routine Minor (TCR)	Coliform (TCR)	—	Resolved
August 1, 2007 – August 31, 2007	Monitoring of Treatment (SWTR-Filter)	Surface Water Treatment Rule	—	Resolved
August 1, 2007 – August 31, 2007	Monitoring, Routine Minor (TCR)	Coliform (TCR)	—	Resolved
July 1, 2007 – September 30, 2007	Monitoring and Reporting (DBP)	Chlorine	—	Archived
November 1, 2005 – November 30, 2005	Monitoring, Routine Minor (TCR)	Coliform (TCR)	—	Resolved
November 1, 2005 – November 30, 2005	Monitoring of Treatment (SWTR-Filter)	Surface Water Treatment Rule	—	Resolved
October 1, 2005 – December 31, 2005	Monitoring and Reporting (DBP)	Total Haloacetic Acids (HAA5)	—	Resolved
October 1, 2005 – December 31, 2005	Monitoring and Reporting (DBP)	Chlorine	—	Resolved
October 1, 2005 – December 31, 2005	Monitoring and Reporting (DBP)	TTHM	—	Resolved
August 10, 2005 – November 28, 2005	Consumer Confidence Report Inadequate Reporting	Consumer Confidence Rule	—	Resolved
July 1, 2005 – November 28, 2005	Consumer Confidence Report Complete Failure to Report	Consumer Confidence Rule	—	Resolved
July 1, 2005 – September 30, 2005	Monitoring and Reporting (DBP)	TTHM	—	Resolved
July 1, 2005 – September 30, 2005	Monitoring and Reporting (DBP)	Total Haloacetic Acids (HAA5)	—	Resolved
April 1, 2005 – June 30, 2005	Monitoring and Reporting (DBP)	TTHM	—	Resolved
October 1, 2004 – December 31, 2004	Monitoring and Reporting (DBP)	Total Haloacetic Acids (HAA5)	—	Resolved
August 10, 2004 – November 5, 2004	Consumer Confidence Report Inadequate Reporting	Consumer Confidence Rule	—	Resolved
July 1, 2004 – September 30, 2004	Monitoring and Reporting (DBP)	Total Haloacetic Acids (HAA5)	—	Resolved
July 1, 2004 – November 5, 2004	Consumer Confidence Report Complete Failure to Report	Consumer Confidence Rule	—	Resolved
January 1, 2004 – December 31, 2004	Monitoring, Regular	1,1,1-Trichloroethane	—	Resolved
January 1, 2004 – December 31, 2004	Monitoring, Regular	trans-1,2-Dichloroethylene	—	Resolved
January 1, 2004 – December 31, 2004	Monitoring, Regular	Vinyl chloride	—	Resolved
January 1, 2004 – December 31, 2004	Monitoring, Regular	o-Dichlorobenzene	—	Resolved
January 1, 2004 – December 31, 2004	Monitoring, Regular	DICHLOROMETHANE	—	Resolved
January 1, 2004 – December 31, 2004	Monitoring, Regular	cis-1,2-Dichloroethylene	—	Resolved
January 1, 2004 – December 31, 2004	Monitoring, Regular	1,2,4-Trichlorobenzene	—	Resolved
January 1, 2004 – December 31, 2004	Monitoring, Regular	Nitrite	—	Resolved
January 1, 2004 – December 31, 2004	Monitoring, Regular	Nitrate	—	Resolved
January 1, 2004 – December 31, 2004	Monitoring, Regular	Selenium	—	Resolved
January 1, 2004 – December 31, 2004	Monitoring, Regular	Beryllium, Total	—	Resolved
January 1, 2004 – December 31, 2004	Monitoring, Regular	Antimony, Total	—	Resolved
January 1, 2004 – December 31, 2004	Monitoring, Regular	Nickel	—	Resolved
January 1, 2004 – December 31, 2004	Monitoring, Regular	Arsenic	—	Resolved
January 1, 2004 – March 31, 2004	Monitoring and Reporting (DBP)	Total Haloacetic Acids (HAA5)	—	Resolved
January 1, 2004 – December 31, 2004	Monitoring, Regular	Styrene	—	Resolved
January 1, 2004 – December 31, 2004	Monitoring, Regular	Ethylbenzene	—	Resolved
January 1, 2004 – December 31, 2004	Monitoring, Regular	Toluene	—	Resolved
January 1, 2004 – December 31, 2004	Monitoring, Regular	Benzene	—	Resolved
January 1, 2004 – December 31, 2004	Monitoring, Regular	Tetrachloroethylene	—	Resolved
January 1, 2004 – December 31, 2004	Monitoring, Regular	Trichloroethylene	—	Resolved
January 1, 2004 – December 31, 2004	Monitoring, Regular	1,2-Dichloropropane	—	Resolved
December 8, 2003 – November 12, 2004	Monitoring and Reporting (FBRR)	Filter Backwash Rule	—	Resolved
September 1, 2002 – September 30, 2002	Monitoring, Routine Minor (TCR)	Coliform (TCR)	—	Resolved

Resolved addressed and confirmed by the stateArchived closed in EPA's records (typically due to age or a data correction)

Enforcement actions

July 25, 2023State Compliance achieved81 linked violations
September 8, 2017State Compliance achieved35 linked violations

Contact

PALMERONE, DEREK N

860-405-6475

WATERFORD, CT 05385